I have had optimum for over 12 years. about 2 years ago I even got optimum mobile and no complaints so far. so I been dealing with an billing issue for over a year- they have been charging...
Optimum Cable/Cablevision
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Optimum Cable/Cablevision is a telecommunications company based in Brooklyn, NY, offering a range of cable television, internet, and phone services to residential and commercial customers.
With a focus on providing reliable connectivity and entertainment options, Optimum Cable/Cablevision aims to meet the communication needs of its diverse customer base in the Brooklyn area.
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Reviews
My mother, now an 80yr women has been an optimum customer since the 1980s. Optimum use to offer packages to keep the bill manageable but no more. Her bill has gone up by about $80.00 in 3 years...
Stay away from Optimum. After 10+ years as a customer, their service became completely unstable. I called three times -- nothing fixed. Went to the store -- still nothing. Finally switched to...
Would give negative stars if possible. Worst internet provider in the area. Go to "https://mapmybroadband.dps.ny.gov/" to find an alternative if you can. Optimum has frequent outages, overcharges...
Con-Men..Worst customer service imaginable. The Parlin NJ office is bottom of the food chain. Good luck speaking to someone there & not jumping over the counter
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