Harmony T.
9/29/2024
I have to put this somewhere - had a complicated trip (concert, festival, wedding, multiple cities). There were issues with my RTR order - not their fault, and the customer service response has...
Rent The Runway
Permanently closed
(4)
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30 W 15th St
New York, NY 10011
Rent the Runway is a fashion rental service based in New York, NY, offering a wide selection of designer clothing and accessories for short-term use. Customers have the opportunity to rent high-end pieces for special occasions or everyday wear, providing a cost-effective and sustainable alternative to traditional shopping.
With a focus on convenience and style, Rent the Runway allows individuals to access luxury fashion without the commitment of ownership. By promoting the concept of renting rather than buying, the company aims to redefine the way people approach their wardrobes and embrace a more sustainable approach to fashion consumption.
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Also at this address
Reviews
2.04 reviewsJennifer G.
11/28/2025
Awful awful!! The clothes are so gross and smell. Awful customer service and they steal from you.
Sharon F.
4/28/2024
Automated customer service is the worst; unresponsive and very time-consuming. Two items that I recently purchased on sale differ considerably from the photos and descriptions. I called the day...
Lisa P.
7/1/2022
Customer Service is very poor & they just like to tell you about their service terms. What about providing a service? I shouldn't pay for a service , contracted or not, if THEY DO NOT PROVIDE...
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