I would like to update my previous impression to say that when I vacated my unit, I received exemplary customer service. Maybe the individual was just having a bad day when I checked into my unit....
Safeguard Self Storage
(14)
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Reviews
(14)
If I could give zero stars for lack of customer relation skills by this Young Lady who said Her name was "Annalise" I called to pay My Elderly Mother's bill one day late as it's been Alil...
Customer service is very poor, they give off a vibe of not my problem, the turn over rate is very high at this location, so maybe that's why. I am not happy with Safegaurd, and it is costing me money.
Jermaine was great at explaining the process, facilities, and available units. The staff was nice overall and the storage building was clean & the air was cool. No complaints at all! 5/5 stars!
In my opinion, the staff were not present. Again, in my opinion, the whole basement was scary and desolate and very cold. I rarely saw anyone around. The locks were of poor quality and broke many...
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