The Hot Tub Factory

Wow , a company that cares above and beyond for its clients!! Needed a part and they took the time and for no charge to help try and fix the part before they had no choice but to order it new !...

At the start I would have given a 5 but since then I've dropped it to a 2. I was told that signing up for a monthly plan would be a convenient way to get the chemicals for my tub. It turns out...

My husband and I just purchased the J385 hot tub. We are beyond excited and had a great experience purchasing from The Hot Tub factory. We highly recommend dealing with Zach, Rich and Steve. They...

Idk was hoping to buy there because right around the corner. I found their tubs even the smallest to be way over priced. I then researched pricing of jacuzzi dealers in the northeast and else...

If I could give ZERO STARS I WOULD! I bought two brand new pumps for my hot tub from this company about 1 1/2 years ago. My hot tub runs on two pumps, one of the pumps started to make a loud...