Michael R.
7/21/2025
Had them come out to estimate a fence. Salesperson was nice. Play games with the money. They will show you the price of the fence really high and then add in all this discounts to make it look...
The Vinyl Outlet
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(6)
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105 McLaughlin Rd Ste C
Rochester, NY 14615
The Vinyl Outlet, recognized as the 2023 Best Exterior Home Improvement Company in Buffalo, has become a leading provider of vinyl fencing, decking, porches, and railings throughout Western and Central New York. With over 30 years of experience and more than 30,000 custom installations, the company prides itself on superior-grade materials and customer satisfaction.
Offering a diverse range of custom designs and fabrications, The Vinyl Outlet specializes in durable and low-maintenance vinyl products that enhance the beauty and functionality of homes. Their commitment to quality craftsmanship and professional service has earned them the trust of thousands of customers across the Buffalo, Rochester, and Syracuse areas.
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Reviews
2.06 reviewsChantell T.
10/24/2025
They sent workers to my home who had no experience with the deck, I was supposed to get and now the shit is falling apart and upgrade/ revamp the financial company no good , want me to get 2 more...
Kim D.
11/19/2025
Very disappointed with this experience. The work was not completed within the time frame promised, and they left behind a mess and garbage. There was a clear lack of respect for my property and...
Matt C.
4/30/2025
Showed up for driveway retaining wall estimate, met with my wife, got frustrated and rude with her, walked off the job with no explanation!! When I get home she's in tears, clearly upset, then...
Joshua A.
4/2/2025
Very poor customer service. The second they get their money they don't answer. Trash was left all over, fence posts were damaged, scratched and cut poorly. Never use them
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