WellNow Urgent Care

I went to Five Star Urgent Care today when I couldn't get an appt. with my own doctor. I was pretty upset about that since I had been calling my doctor's office all day since 8:20 this morning! I...

appointment for noon wasn't seen until an hour and 15 minutes prior. Other patients had walked in without an appointment and before me as I'm waiting and burning up in the lobby. When I was...

The billing department charged my credit card without providing prior notice or statement of the account. When I called they said I had signed an autopay authorization, but refused to allow me to...

I visited their Wellnow facilities in May of 2025. They double billed me. After four months of many phone calls, they still haven't refunded me my money. Be careful!!!!!!

Demand a receipt when you pay a copay at the counter or save a copy of your credit card statement showing the copay was paid. Twice in one year we received past due invoices from WellNow 6 months...