west elm

My wife and I used their design services for our back sun room. The service was great, and the person came to our house to take measurements and within a day had a while mock up of the room with...

Charged us 30 shipping because an item they said they had in stock was not really in stock. Why should we pay a penalty because they didn't have the items in stock? This is why everyone just buys...

I placed an order for a couch and they attempted to deliver it unsuccessfully. They were unable to deliver it because it did not fit and was too deep. On the website, it says that the sofa is 39'...

Bought a wicker bench from them and it is falling apart less than two years after purchase. terrible quality, thought it was better quality but I was mistaken. to include a terrible customer...

BEWARE Purchased a $9,000 Melbourne sofa Purchased a $9,000 leather Melbourne sofa only 4 months ago. It's falling apart. The frame is sagging, the cushions are going flat. I also purchased the...