Best Buy

Zack was wonderful this morning when I walked in with my dead Samsung phone. Even though he was the only employee working behind the Geek Squad desk, he was pleasant, explained things well and...

I will start off by how horrible calling this place is. NOT one human to speak to..ridiculous and frustrating...this place is full of employees who know nothing about anything.. And since they...

Please reconsider if you are planning a major appliance purchase at Best Buy, specifically the Durham store. I purchased an expensive cooktop on Oct. 11, 2025 and it is still not installed. Today...

It is pleasant enough, and they still have the little Apple corner, which is maintained okay, I think. But the middle of the store that used to be racks of physical XBox games is now some sort...

If I could give them a 0 I would. I've never had such a bad experience in dealing with a store. The salesperson who sold us our washer and dryer overcharged us, charged us for items we did not...