I opened an account at this branch about 2 years ago. I was a previous Wachovia customer but I felt like I wasn't receiving good customer service and it was very impersonal. Being from the...
First Citizens Bank
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8105 Mallard Creek Rd
Charlotte, NC 28262
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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Reviews
Suzanne S.
5/28/2011
Michael P.
11/1/2025
WARNING!! First Citizens Bank website is NOT secure! I tried to log in to my account on my laptop. The site asked for User ID and Password. I entered this and then it asked for my phone...
Becca M.
4/17/2019
I just had to take a moment to reach out and compliment Yvette for taking the time to call me and straighten out a payment that I processed from a wrong account while in the process of switching...
Kristy A.
4/8/2016
First Citizens on Mallard Creek is great! This was my first visit to this location and I will definitely be back. My teller, Yvette Clark, was very kind, professional, and knowledgeable. She...
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