HepDirect

Let me preface this review by saying that the majority of the items in our home have been purchased online. Anything from refrigerators, bedroom sets, beds, shoes, etc. I say this because I know...

Ordered a dining set from Sam's Club. It has been a month now and still have not received shipment, even though Sam's records indicate that HEP Direct received the product 4 days after I ordered...

I ordered furniture from The Ashley Showroom at High Point, N.C. and was told by the sales person typical delivery to our destination would be a little over a week. and we were also given a...

We ordered bedroom furniture from Costco.com. They use HEP Direct...our nightmare begins... The first order came and everything was either damaged, and I mean SEVERELY, not just little dings here...

These people are total idiots. They promised delivery (from Costco) on 12-7. I called on 12-9. They said they would contact me after Christmas. No reasons. Customer service did not call back....