Mr. Mrs. G.
9/8/2025
This mortgage company is run by a bunch of incompetent buffoons. When I called for help - none was given. They have a company in the Philippines that service phone calls. This should not be an...
Roundpoint Mortgage Servicing
Closed
(15)
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Charlotte, NC 28280
RoundPoint Mortgage Servicing LLC is a leading mortgage servicing company based in Charlotte, NC. They are dedicated to providing exceptional service and support to homeowners, offering a range of resources and tools to help customers manage their mortgages effectively. With a focus on sustainability and successful homeownership, RoundPoint Mortgage Servicing LLC is committed to helping customers navigate the mortgage process and achieve their financial goals.
As a trusted partner in the mortgage industry, RoundPoint Mortgage Servicing LLC offers a user-friendly mobile app, paperless statement options, and access to important tax forms. They also provide assistance with reverse mortgages, allowing homeowners to tap into their home's equity and reduce financial stress. With a team of friendly and knowledgeable professionals, RoundPoint Mortgage Servicing LLC is dedicated to delivering excellent customer service and ensuring a smooth and positive experience for all customers.
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Reviews
1.015 reviewsPeter N.
12/1/2025
They would not waive an $88 late fee due to a computer error. I have successfully paid on time my mortgage for years, It was passed on to Roundpoint from my previous company. I have consistently...
B L.
1/29/2025
If Roundpoint hadn't purchased my mortgage I would be happier, healthier, and thriving. Instead, this company hides beside its "looks good but doesn't function well" dashboard, blaming the...
Brad K.
7/23/2025
Terrible mortgage company. Our insurance and taxes this year have increased by approximately $75.00 a year over last year's amount. That is a $6.25 increase per month. Roundpoint Mortgage has...
Dolly M.
8/22/2024
If there was a minus star I would give "five". As stated by others, this company (?) has the worst customer service ever encountered. There is NEVER a resolution for the problem, unable to get...
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