Best Buy Fields Ertel

Went in to do a headphone warranty exchange and ended up copping a laptop also. In which I was assisted by Mike. He provided great service to me. Salute!

I've made many purchases from this Best Buy but when it comes to Customer Service, I've never been so disappointed! We spent almost $3000 on a 98" television in July, by September after purchasing...

When considering a purchase on the Wednesday before Thanksgiving, I specifically asked about the possibility of a lower price for Black Friday. The salesperson said if there were a sale price over...

Excellent service. I walked in and someone was there to greet me and point me in the right direction. I was looking for an AC adapter for a device I had brought in. Someone helped me find the...

Was told to call this store because my TV (being installed this evening) is coming from the Fields Ertel store. Called at 4:29 p.m. and finally hung up at 5:10 p.m. No one answered the phone!!...