Better Business Bureau Of Central Ohio

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1169 Dublin Rd
Columbus, OH 43215
+1 (614) 486-6336
http://www.bbb.org
Our mission is to be the leader in advancing marketplace trust. The BBB sees trust as a function of two primary factors, integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and, or addressing customer concerns in a timely, satisfactory manner. BBB ensures that high standards for trust are set and maintained. We exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. We provide educational information and expert advice that is free of charge and easily accessible.

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Reviews

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2.55 reviews
Photo of Debbie G.
Debbie G.
8/18/2017

Basement Authority just finished installing in a 25' french drain in my basement floor. Rich and Valentine, the two men who installed this for me, were very friendly and professional taking great...

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Susan C.
8/29/2025

The company just rolls over like a dog when confronted with information that they don't want to discuss with Nationwide Insurance. The Nationwide application was fraudulent and the BBB will not...

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Songbird X.
10/28/2024

The representative I spoke to on the phone was disdainful and dismissive and seemed to start the conversation from a position of being in conflict with me. I quickly came to the conclusion it...

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Sharon P.
6/15/2022

If you see a business is rated well with theBBB select another business. They are not responsible and do not take complaint's seriously. They always side with the business.

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Ruthspencer S.
9/24/2018

I lived here for a very long time and I love it I would recommend everyone to come and live and experience it

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