Extended Stay America-Suites-Cleveland-Westlake

This place definitely deserves the low rating it has. Our family visits Westlake regularly so we are always looking for the best deals of where to stay. I saw the slightly higher rating on Trip...

Avoid! Do not stay! Our check in was slow. The hotel room was run down and not clean. Linens were clean, but floors, walls, bathroom, and kitchen were dirty. Overall the place was rundown. The tub...

I booked two nights before reading the reviews. What a mistake that was! I cannot expose myself or my family to bedbugs, cockroaches, marijuana smoke in the hallways, mold, & loudness all night...

The lobby and hallways reak of weed, the appliances don't work, the staff is rude and billing is a joke. After checking in and buying groceries the fridge in our room broke and wasn't replaced for...

Death. It smelled like cigarettes and even though it is a "smoking free zone" people still smoke and there are smoking places. They have no breakfast yet they have a bar. People making loud noises...