Hyatt Place Cleveland/Lyndhurst/Legacy Village

Four stars because the facility is very nice. Otherwise, I'd give it three stars at best. The big problem is the staff don't know the hotel nor are they proactive. They have no idea what kind of...

Spacious clean room but upon entering a slightly stale smell greeted me. I went to the bed and sniffed the bedding and it smelled ok. Not sure where the odor was coming from but once the A/C...

We stayed for the full eclipse and what a PERFECT choice! The staff was helpful, the space was immaculate, location fantastic! They had letters explaining free viewing glasses and even roped...

Horrible customer service, they charged me a "cancellation fee", we called ahead saying we will check in around 11:45pm, they wrote it down under our reservation and we arrived at the hotel at...

Room was as expected and clean. Bathroom was also clean and had a good amount of towels/linen. All the workers were so nice to us from the guy working the breakfast bar to the housekeeper. We...