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Best Buy

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449 Arena Hub Plz

Wilkes Barre, PA 18702

+1 (570) 819-0719

https://stores.bestbuy.com

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

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Reviews

2.535 reviews

Matthew U.

6/29/2025

I'm kind of mystified by all the one-star reviews for this location, but I can almost understand why. I walked in just to browse. Wanted to check out the laptops they had to offer and see if there...

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Jeffrey C.

11/9/2025

Need to speak to someone that could answer a question from a local store Wilkes-Barre I keep getting a online service handling questions that they have no answer for

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John S.

5/9/2025

Good in store service for expensive TV Then could not call my sales agent because your calls go to an agent with poor communication skills at a call center. I could not communicate on a $5,000...

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Bunny T.

3/31/2025

This store has the worst customer service that I have ever experienced. Three different times my husband and I went to this store and couldn't get anyone to help us. One time we were there a whole...

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Dan T.

2/22/2025

Always sends me games with loose discs and stickers on them when I ordered NEW. N. E. W. Then expects me to drive an hour to return it. Nope. Gonna let my credit card and the BBB help with this one.

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Electric household appliances, Computer software and accessories, Air conditioning appliances

Best Buy

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"Best Buy Rocks! I went in to get some information on the Echo Dot and ended up purchasing 4 of them as well as 2 insignia speakers. I had the original Amazon Alexa unit and thought I'd get a Dot..."

Computer software and accessories, Electric household appliances, Office desks and tables, except wood

Best Buy

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"SHOUT OUT: From Start To Finish Richard Mcmahon- Senior In-Home Consultant Bobby Clark- Geek Squad Wizard Phillip Dawkins-Geek Squad Master/Muscle Alex Hagedorn-Geek Squad- Rookie of the Year..."