Crunch Fitness - McKnight

I took an amazing Zumba class here. Honestly probably the best Zumba class I've ever taken, but then found out they had taken the teacher off the schedule and made her a sub. It seems like a...

Refusing to address and resolve the initial issue, management instead offered to cancel my membership! I've belonged to a handful of different gyms in and around the Pittsburgh area and the Crunch...

Customer service is the worst I have ever seen in a fitness center. Membership prices increase without customer knowledge and then trying to talk to someone about it is very frustrating. I just...

Customer service. Understanding that when a bank account gets hacked then the credit card is shut down. Shouldn't be sent to a collection agency and offer no ability to resolve the situation.

I froze my account a little over three months ago. I had called from my hospital bed after a bad accident and explained my situation. I was told they could not cancel my membership over the phone...