rabbittransit

Did not show up for pick-up and the driver falsely stated that they picked me up. They even charged me. I missed my appointment. I called the dispatched and they created another appointment after...

Look I am grateful to even have a service or I wouldnt get my laundry done (Which is why they get 3 stars) in this rural town, but the service has gotten super bad. Most of the drivers are very...

Oct 2018 My youngest and I moved to Newport and there began a long nightmare dealing with the company from hell. I called them explained that my family and I had used PCTA for years but we moved...

Your Paratransit side is never on time very unreliable disrespectful they need better customer service they put you on hold for 25 minutes to an hour before anybody answers their phones

Lately. customer service is non-existent. There is one phone number and no one ever picks up. I tried to schedule a ride for medical purposes two days ago and was electronically informed there...