I can't thank Tim, Doug (the porter) and the young, dark haired, glasses mechanic for their empathy, kindness and professionalism today. I was driving to Lancaster from the Washington, DC area...
Susquehanna DCJR
(44)
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I purchased a used Jeep and had the absolute best experience. Ted my salesperson was great to work with and Jackie the sales manager was absolutely amazing. I was treated like I was buying am...
If I could give a 0 I would. They lose the lug nut key to my jeep and tried blaming me for it. After enough complaining they ordered one and then tried holding that key hostage over a negative...
This place has become so automated for service it is no longer worth going to. Patronize your local mechanic instead.
Customer service is the worst I had my Ram in for the rear brake light leaking into cab I explained to the service writer that this had been leaking for some time and looks like water froze...
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