Christopher D.
3/9/2018
I have been doing my banking at Citizens for almost 10 years now. I have utilized several branches and the employees are always nice. The bankers at this branch always greet you or say goodbye as...
Citizens
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120 Waterman St Side
Providence, RI 02906
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
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Reviews
1.531 reviews
D A.
6/10/2025
Hi Mr Van Saun, CEO Citizens Bank I can't get any help with the Citizens group about opening my business account online. I have had a pending "in review" application since last week and have...
L F.
11/14/2025
I don't see where Citizens Bank brings any value to its customers. The interest rates they pay out are bad and their customer service is worse. The staff is polite enough but clearly don't have...
David M.
7/9/2025
Worst bank around. Terrible experience with unprofessional people. Complete runaround to get a home equity loan after owning a home for 26 years. The least intelligent people on the planet.
Jeff K.
3/1/2025
As of this writing, a $200.000,00 check that was accidentally cashed by a bank employee in one of the suburbs of the Detroit area has not been refunded to me. A self admitted mistake by the bank...
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