Zales Outlet The Diamond Store

My husband and I want to say thank you to Kelsy. We received the best customer service from her. It started even before we came into the store. I had called with a question a few days prior. I...

If I could rate it a zero I would. My whole experience was horrific from start to end. When I first got engaged, my ring was too big. I took it back the first time to get resized. They didn't...

Horrible service this employee told me to go get my ID and refused to give me my ring even when I had a receipt and proof of email. She left out the fact that they close in 30 mins and caused me...

Me and my family came into Zales to buy a few things which we always do when we are in those area. Both sales clerks had were working with someone so we waiting 20 mins until one of them were...

Well if i could give a zero I would do just that, opened 20 minutes late we made an appointment to have jewelry cleaned and inspection done, The older lady that said she was the manger was so rude...