Zerorez Greenville

We've used them twice. Their technicians have been polite and professional and do their job well. The carpets come out clean and the heavy traffic areas are attended to thoroughly. That being...

Area rug taken to clean. Brought back with same spots. Took the rug back a second time. Came back with a foul odor. The delivery guys said to contact the franchise, which I did and was told " no...

We scheduled a service. Moved the furniture, vacuumed and they never showed up! And emailed to reschedule saying they understand that life happens! What, you didn't show or call.

I am very disappointed in Zerorez's customer service. While the carpet was cleaned to satisfaction, I felt "taken" by the process. Our new house was empty so I signed up for a 4-room carpet...

I wish I could do a negative star rating. I had a pipe burst on Christmas eve. it flooded two bedrooms with carpet. I had the remediation team come in and remove all the water. I called and...