Josh G.
4/28/2019
This review is for Budget, which is with Avis. Not very helpful people. I returned the car, walked in, and the kid asked me if I had the Mileage. Me: No, because I've never had to, you guys...
Avis Cool Springs-Embassy Suites
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(26)
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820 Crescent Centre Dr
Franklin, TN 37067
Avis Cool Springs-Embassy Suites in Franklin, TN, offers a range of car rental services designed for convenience and flexibility. Customers can enjoy competitive rates, promotional offers, and member benefits, ensuring a tailored rental experience.
The company emphasizes security by implementing verification processes for account access and encourages the use of its loyalty program for additional perks. With a commitment to customer satisfaction, Avis provides quality vehicles and various rental options to meet diverse travel needs.
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Reviews
1.526 reviewsJennifer G.
10/2/2025
Do you want to make a rental reservation a month in advance only for them to cancel 10 hours before you need the car? Do you crave a company that will offer no accommodations for the chaos they...
Mary K.
10/2/2025
This place has serious honesty problems. I reserved a full size car and they gave me a large Chrysler minivan. I told him I didn't want it and he said it was my only option. I told them I would...
Jason D.
5/2/2025
Prices are misrepresented online. Fees are hidden. 200 dollar deposit is hidden. A three day car rental advertised at 62 per day resulted in a 500 dollar charge to my debit card, even though the...
Scott K.
12/1/2024
Customer service is severely lacking at this location + they rarely have cars available when you show up, even with a confirmed reservation.
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