Carlen Chevrolet

Brought in my Cadillac XT6 for repair. Parts have to be ordered. A return visit is in the works. So far, I've been treated well and honestly. I will update this review when my XT6 has been...

Pulled a bait and switch on extended warranty. The F&I manager is not honest and has poor customer relations skills. There is an absentee owner. There is zero accountability in the sales and...

I went to Carlen for a repair that should've been covered by warranty. It was not but they fixed it anyway, without my authorization and charged me $342.77 to replace a bad radiator hose clamp...

Haven't used the dealership for service but I called about the ripped US flag that they have on displayed. I've requested that the properly bring down and dispose of the flag. I'm a veteran and it...

When we relocated to Cookeville, we did not have vehicles. Stopped at Carlen, and actually the salesperson found a great vehicle for us. Purchasing with a check, from Alaska, they worked through...