UPS Customer Center

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500 Callahan Dr
Knoxville, TN 37912
Visit UPS Customer Center in KNOXVILLE, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Reviews

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1.542 reviews
Crystal S.
11/12/2025

I hate to complain but i have been having trouble getting packages it was better when they took pictures of where it was delivered at least then you have where to look for it Sorry to fuss if...

Photo of Patrick W.
Patrick W.
9/19/2025

UPS is a terrible company. I'd use literally anything/anyone else if it was an option. These people cannot follow simple instructions, do not convey important information, such as a signature...

Josh C.
1/11/2025

trash, I've never had more issues from a logistics company than this location and drivers. I work from home and my company delivers my equipment through UPS, and these drivers don't give a fuck...

Brenda G.
11/27/2024

My rating is a zero!!!! UPS have one delivery driver that is an absolute jerk! Throwing packages, bringing packages to door and then takes them back to truck while smarting off you can go get...

Rick C.
1/9/2024

I own a park on Douglas Lake in Dandridge TN . The UPS driver had words with one of fifty families and know will not deliver parcels . UPS is automated and can not be contacted .The driver was...

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