Tracie B.
10/16/2019
I am new to town, and I visited a financial center specifically to use a drive-up lane. It was frustrating to enter one of those lanes only to realize it wasn't open. No signage indicated the...
Bank of America
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(8)
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5144 82nd St
Lubbock, TX 79424
Welcome to Bank of America in Lubbock, TX, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
1.0(8)
Melissa H.
9/22/2023
Ridiculous that BOA closed the full service facility across the street, no longer has drive through service, usually only has 1 teller working but other people trying to hit you up to open an...
JoEl H.
4/22/2019
I have never encountered a group of people who are so unhappy with their job. I have been lied to, charged ridiculous overdrafts because of their sorry hold policies. Worst bank ever! Don't give...
Chris F.
12/30/2020
Horrible bank! They've got room for 3 to 4 cashiers but only have 1 working. Even during their busiest hours. Then they will have the cashiers working on other tasks while she's seeing to...
Janna W.
9/24/2016
Zero customer service. All of the tellers at this location are always rude and snarky. There's so many bank options, use any other one! Why close the drive through? Because you don't care about...
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