I applied for a mortgage and was assigned Phillip Dominguez as my loan officer. Phillip's service was nothing short of excellent. He was timely with his replies to my questions, friendly, and...
Brad Ashley - RBFCU Investments Group
(153)
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I have made 5 trips (21.4 mile - 27 mins.) to the branch office, 2-3 times I've been on the phone trying verify what is needed for an Assumed Name. I have the name with the State of Texas. RBFCU...
RBFCU is fine for basic checking, it's borderline comical for Consumer Lending and Mortgages of all types. The rates are not the outliers they once were and the service / knowledge level of the...
I've been a member of RBFCU for fourteen years and raved about them at first, but now I hate them. They have absolutely ZERO after hours support and I'm currently on a cruise ship without the...
The customer service is a travesty. Take some notes from those who've mastered the art of great communication and human relations skills. If money was transferred from one of your accounts to...
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