Catalena Hatters

They make some darn fine hats here, and the staff will help you get the right size and shape of hat. If you try to do something like cut the brim down to 2 inches, they'll tactfully and gently...

I came in with my own felt hat, planning to add some ribbons and feathers. The shop down the street was closed, so I decided to try this place instead. When my friend and I walked in, no one...

Wish they'd post on their website that they don't shape hats unless purchased from them now. :/ :(((( drove an hour and a half just to see the sign posted on their door. Never thought to call...

Good luck trying to get an exchange on something. Even when they don't explain the policies and their signs do not either. Signs say all sales final but will do exchanged and in store credit. But...

Very unfortunate that when someone goes in for the first time and purchases multiple hats spending hundreds. The staff wasn't even very friendly. When we left we my husband said have a great day....