Chase Bank

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701 E Stassney Ln Bldg J
Austin, TX 78745
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Reviews

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2.524 reviews
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Katie C.
12/21/2020

3 stars for prompt attention when it came to sorting out an issue I had with branch. Yay! Two stars missing because they have me doing their job to remedy the issue. Although, it seems this is...

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Amber A.
3/13/2024

Wildly variable customer service here. Had an issue I preferred to go over wtih a person instead of waiting on hold. The teller up front didn't understand my issue, then said she "didn't want to...

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Sam F.
6/12/2023

Drive thru took forever. Could barely hear the teller besides the attitude for having to look up my account number. Won't be coming to this location again.

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Quin T.
3/20/2020

Initially, we were upset at having to wait an hour just to add on an additional account, but Junior was so great and professional. He really took his time explaining all of our options and making...

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Holly J.
1/11/2022

This location is awful. Always a long wait and the ATM machines are old and out of service all the time. Staff is rude and acts like you are annoying them. I went to get a temporary debit card...

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