Courtyard Houston by The Galleria

Run down Marriott property in a high-end part of town. This place has broken lamp shades in the room as well as the restaurant area and also had stains on the ceiling in the room. The room came...

I know this hotel is old and carpet is not in good condition but my daughter and I had a great 3 night stay. What made the difference? The service and hospitality by Joshua at the reception! He...

We walked into the room and it had a very foul odor to it. To top it off it had a roach crawling across the bed. Check the picture out. We immediately decided to check out. Going to the front...

And the manager that goes on here and comments on everyone's post is stating me and my wife did not stay at this hotel because it is far from where I worked. But we checked in and stayed for 5...

The worst customer service experience! Items were accidentally left in room and after going back and forth and including corporate the items were miraculously found the next day. The housekeeping...