Credit Union of Texas

As long as you don't have to speak to customer service it is an OK bank. But if you need to speak to them about something related to your account, you can'[t speak to anyone and the AI assistant...

Absolutely horrible customer service. I've been on hold for 90 minutes to speak with a representative. Their chat function was not helpful either.

CUTX, use to be great. Now the customer service is horrible. Holding on for so long, I had to hang up. I don't know if they just have two people working the phones or what. Think of going to...

My advice is to never use this credit union. My 92 year old mother had $10,000 stolen from her checking account. They only refunded $6,000 and told her she's out of luck for the other 4k. Our only...

Terrible customer service. Don't waste time calling their main number. Just waited on hold 22 minutes and gave up.