I've been with frost for a while, but every time I come into this branch I feel targeted, and profiled. Especially by the Indian lady (supervisor) . Beyond this branch. My main problem is with...
Frost Bank
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Frost Bank, established over 155 years ago, is committed to providing exceptional banking services tailored to individual and business needs across Texas. With a focus on customer satisfaction, Frost offers a comprehensive range of financial products including personal and business checking accounts, loans, wealth management, and insurance options.
Recognized as a Best Company to Work For in San Antonio, Frost Bank prides itself on its high standard of service and community involvement, actively supporting local initiatives and small businesses. Their innovative offerings, such as 24/7 live human support and a user-friendly app, demonstrate a commitment to making banking a more personal experience for customers.
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Reviews
This bank has horrible customer service and the Indian supervisor racial profiled me while i was trying to cash a check and was making me uncomfortable with extra guidelines that I've never had to...
Frost used to be a bank with the highest standards of customer service. Unfortunately, it has degenerated into one of the worst banking experiences I have had. I am moving my business and...
I walked in to get a personal loan and the guy couldn't answer any questions with solid answers. He also kept saying you can apply over the phone. It was obvious he didn't want to help us. Makes...
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