Jay M.
3/9/2020
Our family received top notch service by the Warranty team at Gold Medal in Feb 2020. The exceptional service started with calling us Gold Medal. Within five minutes Tyler called us back and came...
Gold Medal Pools
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(118)
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4326 Preston Rd
Frisco, TX 75034
Gold Medal Pools is a premier Texas swimming pool builder and commercial contractor, proudly serving the Dallas, McKinney, Frisco, Fort Worth, Prosper, Celina and Plano areas. Our commercial projects can be seen as far away as Oklahoma and Louisiana. We represent more than five decades of professional experience and have long been a leader in the industry, bringing innovative business and construction techniques to tens of thousands of projects.
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Reviews
2.0118 reviews
Phil B.
10/21/2025
We used to love this company -- they built our pool 11 years ago. But in recent years, things have gone completely off the rails. They've lost our gate key FOUR times, stopped responding to emails...
Monica D.
10/27/2025
My 65 year old mother and I had an encounter at a car wash with an employee of this company and he was very aggressive. He was fully dressed with the company logo driving a company truck while he...
Michelle K.
7/28/2025
This has to be one of the WORST pool companies out there. ZERO customer service They ignore emails + phone calls and have ZEEO respect or care for customers once they've cashed the last check. For...
Ron L.
10/3/2024
Customer service is pitiful...pitiful...no other word to describe it. We called a dozen times (no exaggeration) and were assured someone from the service department would call me right away after...
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