Natera Patient Service Center

I felt like I owe it to Natalie from Natera for excellent support. She really stayed on top of my ticket and proactively kept emailing about what is going on with my claim. There were hurdles,...

Billing department is a disaster! Took 5 months to bill. When finally got the bill they never billed insurance. Informed them and by the time they billed insurance it was past the time insurance...

Update: The service itself was all good. 4 out of 5 because there were some billing issues that were resolved. Thank you for quick support.

I have called this comapny numerous times asking for a manger to call me about a test done in July. Their customer follow up and getting tests ordered had been horrible since 23 but specifically...

I called 3 times to try and inquire about my bill which apparently could have been $249 but for some reason was $1461.60. I have been trying to speak with anyone about it but all I got on the...