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Ontellus

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901 Louisiana St Ste 4500

Houston, TX 77002

+1 (800) 467-9181

https://www.ontellus.com

Over the last 5 years, Ontellus has rapidly emerged to become the single largest records retrieval company delivering exceptional and client-centric service. Our services are used to drive effective information intelligence in many different areas of the claims and litigation management process. Through acquisitions and organic growth, Ontellus has built unsurpassed scale and capability in the records retrieval. Ontellus is committed to protecting your reputation, your profitability and the interests of your valued clients and customers. To that end, we ensure that storage of our clients' sensitive information aligns with the highest levels of security standards, as verified through our SOC2 Certification, HIPAA and HITECH Act Compliance and our own stringent, internal security practices.

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1.537 reviews

Justin E.

2/2/2020

My experience with Ontellus has been outstanding. Their master locations database constantly finds the proper custodian and the Ontellus SmartChron tool saves tons of time sorting and organizing...

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Sarah M.

9/23/2025

DO NOT USE!!! Horrible Service, Shady Business Practices. Thieves!! Employees are nothing but seat warmers. I have had an issue escalated twice, this time the Chief Revenue Officer Shareen Minor...

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Norma L.

11/5/2025

Heads up to anyone in the professional legal field. We recently used this service to obtain records and I have to say they are the worst in customer service and communication. I won't use them...

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Korey J.

11/3/2025

Ontellus was tasked with obtaining billing and medical records on behalf of Erie insurance for a claim/order # 710431.001. When calling to get an update the associates gave different answers in...

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Kathy N.

3/25/2025

FRAUD!!! Simple fraud. They sent me records that they claimed they organized. I called and talked to one person, and showed them page 1 of a document was over 300 pages away from page 2. I...

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Innovative Legal Solutions is a trusted litigation support and document management firm based in Houston, Texas. With over 30 years of experience, their team of senior managers and staff, hailing from diverse backgrounds, ensures the delivery of high-quality services at competitive rates. From court reporting and video services to record retrieval and document management, Innovative caters to a wide range of clients, including law firms, corporations, government bodies, and small businesses. Recognizing the specialized nature of document reproduction and management, Innovative utilizes the latest digital technology to provide efficient solutions for both corporate and legal clients. Their commitment to quality and responsiveness has earned them the trust of renowned law firms and corporations across the country, making them a reliable choice for all litigation support and document service needs.Generated from the website