Joseph O.
4/26/2024
Okay, I know Optimum, formerly Suddenlink has had a bad rap for many years, here to confirm that since this is our third time returning to Kingwood but I must share this. For about a week we...
Optimum
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4103 W Lake Houston Pkwy
Kingwood, TX 77339
At Optimum Kingwood, TX, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on Americas largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimums products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at Kingwood, TX.
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Reviews
1.0187 reviewsGregor N.
12/2/2025
1 Star - Optimum is the worst service experience I've ever had Optimum has been the absolute worst nightmare to deal with. Their customer service feels like a maze built specifically to break...
Al S.
11/10/2025
We didnt realize that this was Suddenlink or we never would have signed up with them. If I could leave something less than 1 than I wood. The service constantly dropped and trying to cancel there...
Debby N.
11/15/2025
Like a form letter, they reached out to my review claiming to want to rectify the matter. This was the exact same response as last time and they did nothing to resolve it except to lie to me,...
Chris S.
9/29/2024
I have been waiting for 9 months to have a cable buried in my back yard but no one from Optimum will come do their job. Last February an Optimum tech asked for access to the box in our backyard to...
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