Robert H.
1/23/2026
I'm giving RBFCU 2 stars based on their newest update to their automated system/"service". The old one worked MUCH better, and was faster! I absolutely DESPISE this new system! Why do people...
Randolph Brooks Federal Credit Union
Closed
(50)
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11747 Bandera Rd
San Antonio, TX 78250
Randolph Brooks Federal Credit Union (RBFCU) is dedicated to enhancing its members' economic well-being and overall quality of life through a variety of financial products and services. With offerings that include loans, credit cards, savings accounts, and investment options, RBFCU strives to cater to the diverse needs of its members.
Additionally, RBFCU places a strong emphasis on community impact and financial education, providing resources for budgeting, saving, and planning for the future. The credit union also offers specialized services for both individuals and businesses, ensuring comprehensive support for all financial goals.
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Reviews
2.0(50)
Maria A.
10/24/2025
There fraud Dept. And fraud team are awful. They botched up my dispute several times than refused to work on it any more one of the supervisors were rude and demeaning and told me I could not talk...
Jan F.
9/27/2025
I've been a loyal RBFCU member for over 20 years, but this experience has convinced me to move my funds elsewhere. I set up a bill pay thinking it would process electronically, but instead the...
wesley m.
7/6/2025
I had a bad experience with your Mastercard, I used my Mastercard in Mexico, and was Charged in dollars instead of Pesos. I contacted your credit card center and I had to pay over $ 1000.00...
Laura C.
7/17/2025
This morning at 7:10 a.m. I had 9 fraudulent charges applied to my account totaling over $3,000, putting my account negative $853. I am single, working 2 jobs.as a nurse and had just gotten...
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