Natasha H.
3/29/2019
It's amazing to see what comes out of your carpet after renting one of these bad boys. Easy to rent from the kiosk too! And this is their corporate headquarters.
Rug Doctor
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(6)
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2201 W Plano Pkwy Ste 100
Plano, TX 75075
Rug Doctor s rental machines and its line of cleaning products can be found in more than 33,000 grocery, drug, hardware and home center stores throughout the United States. Founded in 1972, Rug Doctor has served the professional and the do-it-yourself carpet cleaning market through the manufacture, sale and service of carpet cleaning products and machines. Originally established in Fresno, Calif., Rug Doctor relocated its corporate headquarters to Plano, Texas, in 1998. The company has grown from a West Coast operation to an international manufacturer and marketer of compact hot water extraction carpet cleaning machines and products. Rug Doctor s operations include a main manufacturing facility in Fenton, Mo., and more than 35 warehouse distribution points and service centers throughout the United States.
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Reviews
2.56 reviews
Robert A.
10/13/2025
We rented a Rug Doctor steam machine from Walmart on a 24 hour usage time. The original rental date was October 10th just before 5pm EST. The machine was RETURNED just before 2pm EST on October...
Steven D.
10/30/2025
If I could put zero stars I would. Rented a machine at Walmart in Kerrville around 10 am on October 21, 2025. Returned it three hours later. Next day got an email that they were charging me for...
Sandy P.
3/21/2021
Their stupid machine needed a rebooting code. My wife was on the phone for an hour while they had her try different codes. Finally they sent a factory reset. THEN, she returned it. She got an...
Brian M.
11/23/2011
Their machine had a leak which resulted in damage to a rug. We called; they took pictures of the damage, checked out the machine and determined it was their fault. So they called us, admitted they...
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