SMG

Service Management Group (SMG) is a leader in Unified Experience Management, helping brands enhance their customer, employee, and brand experiences through data-driven insights and real-time strategic recommendations. Their AI-native platform, Ignite, empowers organizations to gather feedback and make informed decisions, ensuring that every interaction is optimized from the initial design phase onward.

SMG specializes in fostering collaboration between brands and customers, enabling co-creation and market research to refine products and marketing strategies. By connecting insights across various sectors including restaurant, retail, and hospitality, SMG delivers measurable improvements and financial gains to complex businesses.

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