Best Buy

Recently I had the pleasure of working with a gentleman named Mike at the Charlottesville, Va. Store. He was very thorough and really helped me. I had gone back and forth 3-4 times because I am...

No Customer service. Employees talking to employees rather than assisting customers. Employees don't seem to know the products they're selling.

Cancellation is not an option. I reached out immediately after placing the order. I will give a zero rating for this experience if it's not resolved. I've ordered several items using my new...

Website and service are very inconsistent. Tried to buy a laptop however specs are listed differently in the description and the body of the item. When I tried to ask an agent they gave me a new...

Picked up a curbside order today. Got it home an hour away and the tv is cracked. Took it back per customer service instructions and Jimbo and store manager Will-who was too busy to come out of...