Mildred R.
2/10/2023
Today, I visited this car wash as a first time customer. This was not a good experience. I purchased the $45.96 wash with a $3 tip. Thinking the car would be cleaned outside and and inside....
Car Pool Car Wash - Southside
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9850 Midlothian Tpke
Richmond, VA 23235
Locally Owned, Hand Finished, Personal Touch, with Old School Customer Service – These are not terms attributed to most car washes. At Car Pool, we believe there are some things that don’t need to change with the times. As the wash industry moves towards more automation and machinery, we have dug in our heels and kept many of our time held traditions: We’re still locally owned and operated. We still apply a lot of products by hand and every wash still comes with a towel dry. We still smile and say “thank you” for your business. We are customer focused. If for some reason you are not satisfied with your wash, there is a human being there whose job it is to correct the issue and get you on the road clean and happy.
Reviews
2.559 reviews
Brian M.
6/28/2025
I don't like to leave reviews, positive or negative. If you do a good job I'll spend my money with you. If not I'm usually once and done. Sadly this service was so poor I have to say something....
Jose C.
10/24/2025
First and last time I used this place to wash my Truck . I paid for the extreme service plus tip and honestly it's not worth spending the money on this place.
Jeremy H.
5/19/2025
The team did a great job today cleaning my large suv, especially Lucas. Lucas went above and beyond to ensure I drove away a happy customer, and I did. I always double check my vehicle before I...
Jennifer P.
10/11/2024
Do what the costumer pays for. They vacuumed the back two floor mats but didn't take them out so the floor under and in between not done
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