Jerome P.
2/4/2025
Terrible customer service. Some masculine looking female just slopped all of my food into my bowl and didn't seem like she wanted to help me. This was my 2nd time going to any Chipotle and wanted...
Chipotle Mexican Grill
Open
(22)
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4464 Electric Rd
Roanoke, VA 24018
Chipotle Tanglewood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Reviews
2.022 reviews
Cheri M.
11/18/2025
Tl;dr waited an hour and a half, never got my food, was charged anyway, no refund given. I ordered food online, was given the notice that the order would be ready in approximately 20 minutes. I...
Jessica S.
11/25/2025
customer service sucks. Arianna was terrible! she don't need to be working the register!
Graham K.
7/1/2025
They barely give any food. Every time I go in it's like they are rationing to try to save the poor or something.
Ryan F.
10/31/2023
Got a bowl with double chicken and extra cheese.. did not get all that. Still got charged full price, management did NOT help. Will not come back.
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