Nakita C.
10/26/2022
If you haven't been to Cold Stone have you even had ice cream?! Customer service here was amazing, quick and to the point with recommendations. I got the love it Cookies Make Everything Batter...
Cold Stone Creamery
$
Closed
(62)
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520 W 21st St Ste C
Norfolk, VA 23517
Your local Cold Stone Creamery in Norfolk, VA is the ultimate ice cream shop offering Create Your Own Creations™ mixed on a granite slab, custom ice cream cakes for any occasion, and rich, creamy milkshakes. Indulge in endless flavors, mix-ins, and sweet treats made fresh just for you. Celebrate Valentine’s season at Cold Stone Creamery with limited-time treats crafted to make every visit special. Enjoy our Berry Velvety™ and Falling in Chocolate™ Signature Creations™, each made with fresh ice cream prepared in-store and hand-mixed on our signature frozen stone. For an extra-sweet celebration, try our Fudge Truffle Decadence™ Cake; a rich, indulgent centerpiece perfect for sharing. Stop by and make your Valentine’s moment unforgettable.
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Reviews
3.0(62)
Kay M.
1/11/2026
Stood there for 15 minutes without even being acknowledged. Two people working, not busy-lacking the most basic customer service.
Helen M.
1/22/2025
The ice cream prices are not so great, but they do let you customize your mix ins. Service can vary depending upon pick up orders and lines. The dining experience is not quite up to my standards,...
Mycla S.
6/6/2025
Definitely would not recommend. Eden way was closing sooner so I decided to go to this location--terrible decision. The wait is extremely long. Waited in line for over 45 minutes as people walked...
Marilyn D.
10/10/2024
I've been dying to leave a review about this place regarding how unprofessional their staff is towards both employees and customers. Customers can hear everything, and yet the owner does nothing...
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