Issuetrak Inc

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200 Golden Oak Ct Ste 470
Virginia Beach, VA 23452

Issuetrak Inc, based in Virginia Beach, VA, offers a powerful ticketing software solution designed to streamline help desk management, complaint resolution, and issue tracking for various organizations. With features like omnichannel ticket submission, automated task flows, and robust reporting capabilities, it caters to businesses of all sizes across diverse industries, including education, finance, healthcare, and government.

The company is committed to delivering exceptional customer support and flexible deployment options, allowing users to choose between cloud-based or on-premises solutions. Trusted by notable names, Issuetrak empowers organizations to enhance their operational efficiency and service delivery, making it a top choice for managing customer and internal support processes.

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Atlas Systems

Atlas Systems, Inc is a software development company headquartered in Virginia Beach, VA dedicated to serving libraries. Founded in July 1995 with the mission of "promoting library excellence through efficiency, " Atlas is best known for creating the ILLiad interlibrary loan management system now exclusively distributed by OCLC and used by more than 1, 100 libraries worldwide. Focused on bringing the benefits of automation to library processes that have not been addressed by other software services, Atlas has introduced Ares, an electronic reserves solution, and Aeon, an online request and workflow management system specifically designed for special collections libraries and archives. Atlas takes a process-driven approach to software development. Atlas developers work closely with librarians first to understand the specific user services environment and then to design a system that improves service quality while achieving optimum efficiency and process control. Once the software has been created, Atlas provides implementation, training and ongoing product support, including continual development of new features and enhancements in response to client needs and desires. This workflow review and improvement approach to software design sets Atlas apart in the library automation market. Atlas Systems is always accepting and reviewing resumes for individuals interested in working in our customer service focused environment. If you are interested in joining our development, customer support and training, or sales and marketing staff send a resume to hr@atlas-sys.com.

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