Jeremiah A.
7/27/2017
I was going to give it one star but some excellent customer service on the part of Sandra and the teller that assisted me got it one more. TL;DR: Please work on your procedures. You have a system...
PenFed Credit Union
Closed
(29)
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14040 Central Loop
Woodbridge, VA 22193
PenFed serves military and non-military personnel alike, offering market-leading certificates, checking, credit cards, personal loans, mortgages, auto loans, student loans, and a wide range of other financial services. We exist to educate, encourage, and to usher our member's dreams into reality. Federally insured by NCUA. Equal housing lender.
Also at this address
Reviews
1.5(29)
Marlene S.
10/9/2025
I really dislike coming in this branch! Just the thought of coming in here is stressful. I seriously consider driving to the M&T Bank in Lake Ridge which is the opposite direction from my home....
Susan M.
5/2/2025
You had some sort of problem in March, and did not send a payment to another bank that was an automatic payment. Now I'm getting a hassel from them about my late payment and you won't reach out...
Mike M.
5/22/2023
On April 19th, 2023, I applied for a credit card with PenFed and I was approved. I completed the additional paper work needed along with making a deposit to meet all the requirements. Today is May...
SideShow B.
5/12/2022
Absolutely terrible with no recourse. I submitted my flood insurance and they must "not have received it," so purchased flood insurance on my behalf. The letter from Pen Fed informing me had...
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