My oil change took almost 2 hours with a morning appointment, which was a bit frustrating. The employees were friendly.
Pep Boys
(136)
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I've had multiple bad experiences at the Pep Boys on Richmond Highway. Every time I come in for my lifetime alignment (which I purchased at this location), they refuse to take me in without asking...
No customer service from the corporate office. They take your complaint and no one ever call you back to discuss the issue.
Staff members could care less. Took over 2 hours for a patch. Waiting area was freezing. Average price for bad service, just go somewhere else.
Call and check on your appointment because they will have you scheduled for a service that they do not provide.. then lie and say they tried to contact you when you get there.
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