Sarah J.
8/18/2025
I should have read reviews before making an appointment here...that part is my fault. I have to say, I feel a little better knowing I'm not the only one that has had this ridiculous experience...
Pep Boys
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(96)
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1230 N Military Hwy
Norfolk, VA 23502
Visit your local Pep Boys Auto Service & Tire Shop at 1230 N Military Hwy, Norfolk, VA, 23502 for expert tire services and all your car, truck, or SUV needs. We specialize in new tires, tire repair, and tire replacement, offering same-day services to keep you safely on the road. Our certified technicians also provide comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
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Reviews
2.096 reviewsHugh D.
11/8/2025
Had a 12pm appointment for a tire repair. Took 4 hours. While I sit in the waiting area, hear the counter guys not do so well when it comes to customer relations. There were many other upset...
Mr. D.
8/4/2025
Put my car in for an inspection took them over five days. Finally I had enough went and got my vehicle. There were at least 10 Amazon vans in the parking lot so I figured they must have a contract...
Bruce S.
2/7/2024
I'm not sure how to rate this, my car was there for 2 nights, once I had called to check on the status because I never received a quote, Turned out they called a number I did not give them to...
Khari J. S.
11/9/2021
I rarely do a negative review but this one cannot be helped. I have used pepboys several times for my vehicle needs but this was my absolute worst experience. The store manager there, Michael...
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