REI

I could easily empty my bank account here, and may even feel good about it. Made my first trip to REI yesterday, and walked away with an Osprey backpack, some Eno accessories, and a Patagonia...

With the exception of the shoe dept., I've found the staff here to be generally rude and indifferent. Not RVA friendly as someone else wrote. What's with the attitude? I mean it's almost as bad as...

I needed some hiking shoes. I told the associate what I was doing and he recommended some shoes. I went with his recommendation. The associate that checked me out was extremely helpful too. The...

I stopped in yesterday to pick up a sleeping bag, and I was successful in finding it. While I was there, however, I was approached by an associate who asked if I needed any help with sleeping...

I stopped in today to purchase some composite pedals for my Canyon Inflite and Keith welcomed me and knew exactly where the product was and provided excellent customer service. Keith is very...