Shoe Dept. Encore

Love this store! Staff is good, the person you talk to may not always know exactly how to answer a question but there is always someone there they can ask for help. Management seems to always be...

On a Saturday in November, I was in the mall at 6:15 PM, mall was busy and this store was CLOSED. Apparently they close three hours before the mall every day except Sunday. Literally this was the...

Some of the most unpleasant and unhelpful staff in a store in have been to. I went in and tried on several different pairs of shoes. Several of the employees were standing at the counter in the...

Customer service very poor, bought a pair of shoes here just yesterday and the label on the tongue was ripped off, called the store and asked to speak to a manager and I asked him if he could find...

The shoes, however, are the "under 600 series" running shoes in New Balance and are lower end shoes, which means they have less padding, less fitted to your foot, less technology, etc etc. SO, do...