Tim M.
4/23/2022
Besides T-Mobile's business verification team being a hot mess, the staff at this branch are outstanding. The manager Anna went way beyond great customer service to get me to the finish line and...
T-Mobile
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601 Thimble Shoals Blvd Ste 170
Newport News, VA 23606
T-Mobile in Newport News, VA, offers a range of wireless plans, including unlimited phone plans, home internet options, and prepaid services, catering to various customer needs. The company emphasizes family savings, providing incentives for switching from competitors like AT&T and Verizon, including bill credits and promotional offers on devices.
With a commitment to customer satisfaction, T-Mobile features a five-year price guarantee on its Experience plans, ensuring that customers enjoy stable pricing for essential services. The company also promotes unique benefits such as streaming options, travel perks, and music concert access, enhancing the overall value of its offerings.
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Reviews
2.54 reviewsLac L.
8/26/2024
I have called customer service more than 20 times since June 26, 2024. It is now 2 months later and my simple problem isn't fixed. Your Christopher Newport University location is beyond horrible....
Shelley S.
8/27/2022
I was with Sprint. Let's be clear I had absolutely no issues with Sprint. T-Mobile took over & how do they say it JOINED FORCES. Well, how about some of those forces being used towards customer...
Benjamin Y.
12/7/2021
I had the worst experience having communication with this service and in this location. The first problem was on the first day of getting my Samsung A11 phone from them, having some of the worst...
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